Privacy Policy
Scope of the Personal Data Protection Policy
This personal data protection policy covers any data processing that may occur when browsing or interacting with any of our websites or social networks where we may have a presence (Facebook, Twitter, Instagram, etc.). Specific information regarding the use of social networks is provided at the end of this document.
It will also apply to any internal company procedure that requires the collection of data, whether through paper forms, images, or any other system. Through any of these means, you can consult information, and in some cases fill out forms, answer surveys, participate in contests, make inquiries, send photographs, make comments, etc. ... and, therefore, provide us with personal data. All processing is subject to our privacy policy.
Who is responsible for processing your personal data?
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, we inform you that the personal data you provide will be processed by MOTOS Trafach SL, with registered office at c/ salto, 25-17005 Girona, Spain, CIF. B17613670, Email rgpd@trafach.com
Who is the Data Protection Officer?
The Data Protection Officer is the person responsible for protecting the fundamental right to personal data protection of MOTOS Trafach S.L. and is in charge of compliance with data protection regulations. You can contact the Data Protection Officer at the following address: rgpd@trafach.com
What Personal Data is collected and its purpose?
We detail the personal data that we manage, as well as as its purposes.
| Section | Data | Purpose and legitimacy | Recipient |
| WEB or contact form | First names, surnames and Email | Answer your question, legitimized in your previous request. | Our company |
| Workshop contact WEB form | First names, surnames and Email | Answer your question, legitimized in your previous request. | Our company |
| Web Newsletter |
Names, surnames and email address | For sending commercial information, with your consent | Our company |
| Images captured for video surveillance cameras | Image | Security of our facilities. Legitimated by data protection legislation | Our company and the security forces |
| Customer or prospective customer registration form for our stores or our website | Names, surnames, address, telephone, email and billing information | To offer the service or product you have requested Legitimated in the relationship |
Our company |
Your consent can be revoked at any time.
Why Why do we use your personal data?
Below we explain the legal basis that allows us to process your personal data.
1.- In compliance with a relationship 2. When you give us your consent. 3. For the legitimate interest of MOTOS Trafach S.L. to show services, products and initiatives that may 4.- Compliance with obligations imposed by law.
We remind you that you can revoke your consent at any time to the following address: rgpd@trafach.com
Publication of photos or videos on the website or on social networks
For The publication of photographs or videos of our employees, clients, users, or minors on websites or social media, as well as the collection of data for contests or the processing of any other personal data, requires prior, explicit, unequivocal, and informed consent from the data subject. In the case of minors under 14 years of age, this consent is given by their parents or legal guardians. The processing of these photos adheres to the principle of proportionality; that is, they are only processed strictly for the purpose for which consent has been given. Irrelevant Data: MOTOS Trafach SL informs users that, unless there is a legally constituted representative, no user may use the identity of another person or communicate their personal data. The user must at all times bear in mind that they may only provide personal data corresponding to their own identity and that such data must be adequate, relevant, current, accurate, and truthful. How long will we keep your data? MOTOS Trafach S.L. stores your Personal Data as long as necessary for the purpose for which it was collected. If the guideline differs from that indicated in this policy, it will be detailed in the relevant document. To whom will we disclose your data? MOTOS Trafach S.L. will only share your data in those services where indicated and in the cases provided for by law. No international transfers of your personal data will be made. In the case of social networks, all information and content published by the user will be communicated and shared with other users who consult this social network, due to the very nature of the service. Security Measures: MOTOS Trafach S.L. ensures the absolute confidentiality and privacy of the personal data collected and, therefore, has adopted essential security measures to prevent alteration, loss, unauthorized processing or access, and thus guarantee its integrity and security. The User agrees to use the service diligently and not to make their username and password available to third parties. The user undertakes to make available to the company any theft, loss, or risk of third-party access to their user account.
What are your rights when you provide us with your personal data?
| RIGHT | CONTENT | CUSTOMER SERVICE CHANNEL |
| Access | You can consult the personal data managed by us |
|
| Rectification | You may modify your data when it is incorrect | |
| Deletion | You may request the deletion of your personal data | |
| Objection | You may request that your personal data not be processed | |
| Limitation of processing | You can request the limitation when:
| |
| Portability | You may receive in electronic format the data you have provided to us | |
| If you believe that we have not processed your personal data in accordance with the regulations, you can contact the Data Protection Officer at rgpd@trafach.com If you wish, you may To file a complaint with the Spanish Data Protection Agency (www.agpd.es) To exercise your rights, please include a copy of your ID card or similar document with your request. Exercising your rights is free of charge. | ||
Social Networks
The operation of social networks is not under the direct control of MOTOS Trafach S.L. and therefore the information you publish will be shared by all users who consult them. Likewise, these networks allow interaction with other users, and therefore, the following premises should be taken into account.
The purpose of using social networks is to give visibility and dissemination to the products and services developed by MOTOS Trafach S.L.
In principle, the same data protection policy specified in this document applies, regarding the collection, processing, and transfer of data.
The user must commit to:
• Not publishing information that does not meet the requirements of truthfulness, public interest, and respect for the dignity of persons. In particular, the user must Avoid any conduct that may violate the principle of non-discrimination based on sex, race, religion, ideology, or any other personal or social circumstance, and against privacy, honor, and one's own image, being ultimately responsible for the veracity and legality of the content published. Do not record or publish images, videos, or any other type of recording without the consent of those affected. MOTOS Trafach S.L. does not identify with the opinions expressed by others or with the ideology of the profiles with which it is friends on any social network. The platform reserves the right to remove from its social media any information published by others that violates the law, incites others to do so, or contains messages that offend the dignity of individuals or institutions. It also reserves the right to block or report the profile of the author of these messages.
Recommendations for users
• Review and read the general terms of use and privacy policy of the social network when registering.
• Learn about the configuration and usage options offered by the network.
• Properly configure the privacy settings of your user profile on the social network.
• Do not publish excessive information about your personal and family life.
• Be careful when posting audiovisual and graphic content on your profile, especially if it includes images of third parties. Do not share third-party data without their prior consent. Social media managed by MOTOS Trafach S.L. they are:
| Network | Address |
| | https://www.facebook.com/YamahaTrafach |
